Likeability is key to Persuasion

According to Dr. Richard Wiseman’s book, 59 Seconds: Think a Little, Change a Lot” when it comes to persuasion, likeability is key. There’s a phenomena called the “spontaneous trait transference” (hmm, sounds like an episode of the Big Bang Theory) Essentially, when you pass along positive comments about a colleague, the listener subconsciously applies those…

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How Important is ‘Small Talk’ in Global Business

Why do we engage in ‘small talk’ in global business? I have an app on my iphone that tells me the temperature anywhere I wish to go yet, when I meet someone for the first time, it’s often one of the first things we talk about, particularly in Calgary where the weather can change on…

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Why Understanding Cultural Differences is Important for Women in Business

  As a woman in business, you may need to be prepared for culture-specific expectations and practices in business situations. Understanding cross-cultural differences and having an understanding of cross-cultural communication will definitely further your career goals.  You may realize that building close business relationships with people from other cultures might often be more difficult for…

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Cultural Differences in the Workplace- It’s About Time!

  Cultural differences in the workplace extend across all aspects of communication and relationships but one area we don’t often recognize as a cultural concept is our cultural differences in the workplace is in our approach to time. Instinctively we feel that time is the same in all countries. But time is much more than the number…

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Cultural Diversity Trainer says, “Merry Christmas?”

  As a cultural diversity trainer/speaker I always begin my December workshops/keynotes on saying “Merry Christmas”. It seems like a lot of people get their Christmas stockings tied up in knots over this. Here’s the deal (and my opinion only but that is what the internet is for)- it’s part of Canadian culture to say…

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Should Sales Training Courses in Canada Evolve?

Should sales training courses in Canada evolve? Realtors, financial planners, mortgage brokers, car salesman, and equipment salesman, to name a few, are often rewarded with sizeable commissions for larger sales. Pay for performance is the norm for many of these professions and it works well. Or does it? With Canada’s population becoming more and more culturally…

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The Myth of Work Life Balance

If I had more time I’d definitely have more work life balance.  I would do all the things I want to do- not have to do. I would exercise-maybe train for a marathon- or even the famous Marathon des Sables in the Sahara Desert.  I would sleep deeply for at least 8 hours- well, heck,…

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Work-Life Balance- Is it Achievable?

  Work-life balance- is it achievable? Many men and women struggle to achieve work-life balance. Many believe the whole concept of work-life balance is actually a myth. Canadians are working more than ever and because of mobile technology never have the opportunity to ‘unplug’.  Statistically, only 23% of working Canadians are satisfied with their lives.  Many…

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Cultural Differences in Parenting

  Do cultural differences exist in parenting? Parenting can be our greatest joy and our most difficult challenge.  In North America, we tend to have quite rigid standards around parenting norms and what is considered to be appropriate and acceptable.  However other cultures can have vastly different “rules”, sometimes even opposite to Western cultures, and…

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Hiring Temporary Foreign Workers in Calgary

  Hiring temporary foreign workers in Calgary is always risky. There may be cultural, language and/or religious considerations to keep in mind.  However, when there is work to be completed and a labour shortage to contend with what are employers to do? When I worked with Alberta Employment and Immigration I spearheaded many international recruitment…

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Merry Christmas from a Cultural Diversity Trainer

As a cultural diversity trainer/speaker I always begin my December workshops/keynotes on saying “Merry Christmas”. It seems like a lot of people get their Christmas stockings tied up in knots over this. Here’s the deal (and my opinion only but that is what the intnernet is for)- it’s part of Canadian culture to say ‘Merry…

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Cultural Diversity- A Canadian Perspective

UPc29o When conducting t Works cross-cultural communication and cultural diversity workshops I often ask participants, ‘what does it mean to you to be a Canadian’ and am often met with a lot of silence. Yet, if I was to send any participant to China they would know very quickly what it means to be a…

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Cultural Numerology

Julie, a good friend, listed her home over a year ago. Though she recognizes the market is down due to the recessive economy of last year her home is situated in a very trendy, inner-city neighbourhood. She has three spacious bedrooms on the upper level and a developed basement maximizing space. She has granite countertops,…

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Nonverbal Communication

Nonverbal Communication Communication is key. We have all heard this phrase many times and how it applies to personal and business relationships. Yet, most individuals do not think “outside” of the proverbial box to realize that communication means so much more than the spoken word. In fact, according to A. Barbour, author of Louder than…

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